Opportunity Information: Apply for DOS NBO PCO FY21 001
The Kenya Community Grant Initiative - Routine Data Collection and Provider Feedback is a U.S. Department of State (U.S. Mission to Kenya) PEPFAR-funded grant opportunity designed to strengthen community-led monitoring of HIV service quality at PEPFAR-supported health facilities in Kenya. The focus of this particular solicitation is Component 2 of a broader Community Grant Initiative (CGI), which aims to routinely gather direct, site-level feedback from both patients and clinical staff about their experiences accessing and delivering HIV-related services. The overall intent is to ensure that real-world client and provider perspectives are consistently captured, analyzed, and used alongside other existing performance and quality data so that decision-makers can identify service barriers, improve quality, and accelerate progress toward epidemic control.
CGI is structured around three connected components. Component 1 supports the formation of a CGI Coordination Mechanism made up of major stakeholders, including civil society organizations, the Government of Kenya, county HIV teams and national technical bodies (such as NASCOP), other partners, and PEPFAR. This group is expected to meet monthly and review the feedback collected through CGI together with other routine monitoring and quality sources like data quality assessments, site quality assessments, MER results, and SIMS findings. The goal of these meetings is to interpret what the data is saying about what helps or prevents people from getting care, with a strong emphasis on the client viewpoint within facilities and communities. Component 2, which is the subject of this grant, funds local CSOs to conduct the actual collection of patient and provider feedback at PEPFAR sites, using questions and observation areas that are agreed upon through the coordination mechanism. Component 3 supports the creation of a sustainable, web-based data platform that can aggregate and visualize the feedback in near real time, combining customer satisfaction-style inputs with other data streams, while aligning with Kenya National Bureau of Statistics standards and U.S. Government expectations for data quality and interoperability. This platform element also includes capacity building so CSOs can meet quality requirements for citizen-generated data.
Under Component 2, grantees are expected to implement routine, structured data collection at the facility level in selected counties, capturing both scaled responses (for example, rating-type questions) and open-ended responses that allow clients and providers to explain issues in their own words. The program emphasizes that this is not a one-time survey; it is meant to be scheduled and repeated so trends and persistent issues can be tracked over time. CSOs are expected to work with locally based organizations or individuals to set up practical collection schedules and processes that function across both public and private facilities within the assigned county. A key requirement is that all information must be entered into an anonymized data system, protecting respondents while still producing usable, actionable intelligence.
In addition to collecting routine feedback, the funded CSO(s) must complete an observational assessment of sites in the three pilot counties and share the assessment results with the CGI Coordination Mechanism. In practice, this means the grantee is not only gathering perceptions through interviews or surveys, but also documenting observable service-delivery conditions at facilities, then ensuring those findings are communicated into the monthly coordination structure where they can inform joint problem-solving and program adjustments.
Geographically, the opportunity targets three proposed counties: Makueni, Kilifi, and Homabay. These counties represent different program contexts described as evolved, scale-up, and reboot, indicating that the grant is intended to function across varying levels of program maturity and performance, and to surface county- and facility-specific factors affecting service quality. The collected data is meant to be useful internally for PEPFAR and stakeholders for decision-making, while also being made publicly available through the platform, reinforcing transparency and accountability.
Administratively, the opportunity is a grant (Funding Instrument Type: Grant) in the health sector, issued under Funding Opportunity Number DOS NBO PCO FY21 001. The award ceiling is $400,000, with an expectation of up to four awards. The opportunity was created on December 3, 2020, with an original closing date of January 1, 2021. Eligible applicants are listed broadly as "Others" with additional eligibility details referenced in the full announcement, but the narrative makes clear that the primary intended implementers are local civil society organizations capable of carrying out routine facility-level data collection, working with local partners, and complying with data quality, anonymization, and reporting expectations.
Overall, this grant opportunity is centered on turning patient and provider experience into routinely collected, high-quality data that can be combined with existing monitoring systems, discussed monthly by a multi-stakeholder coordination body, and translated into practical improvements in HIV service delivery across selected Kenyan counties.Apply for DOS NBO PCO FY21 001
- The Department of State, U.S. Mission to Kenya in the health sector is offering a public funding opportunity titled "Kenya Community Grant Initiative-Routine Data Collection and Provider feedback" and is now available to receive applicants.
- Interested and eligible applicants and submit their applications by referencing the CFDA number(s): 19.029.
- This funding opportunity was created on Dec 03, 2020.
- Applicants must submit their applications by Jan 01, 2021. (Agency may still review applications by suitable applicants for the remaining/unused allocated funding in 2026.)
- Each selected applicant is eligible to receive up to $400,000.00 in funding.
- The number of recipients for this funding is limited to 4 candidate(s).
- Eligible applicants include: Others (see text field entitled Additional Information on Eligibility for clarification).
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